Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering great quality support in time is our top priority, so that we back up each cloud hosting plan with a 1–hour ticket reply guarantee. At the time you supply a ticket or post an email, our customer help support staff will do all they possible can to deliver the most satisfactory resolution for your problem and to offer advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any problem you have got about our products and services. We now have technicians present all the time to give solutions any time needed. You can utilize the ticket system or post an email at any moment, alternatively you can grab the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel features a detailed knowledge base which is incorporated into all sections. In each area, you will find a Help press button that will load for you a variety of step–by–step tutorials on how to make use of a selected element or carry out a particular action. Additionally, we have generated educational clips that allows you to get a better idea of the Control Panel’s interface.