Help and support Channels

  • Video Tutorials
  • Video Training

  • Our how to video training will assist you with any activity within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide a user–friendly Frequently Answered Questions section where you will discover answers to the most regularly asked questions.

  • Learn More
  • Ticketing System
  • A Ticketing System

  • Our client support team is at your disposal 24 hours to provide answers to your questions. You are going to have a reply within maximum one hour after the ticket submission.

  • Learn More

Forms of Guidance

  • Shared Hosting Support
  • Cloud Hosting Help and Support

  • If you need assistance administering your cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the optimal answer.

  • Learn More
  • VPS Hosting Support
  • VPS Servers Support

  • Need some assistance working with the SolusVM admin interface? Your VPS is misbehaving? Just inform us, we will be prepared to assist you.

  • Learn More
  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • We’ll be here 24/7/365 to assist you with any given server maintenance procedure or to help you update the active setup of your dedicated server.

  • Learn More
  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and simple to use. But if, at any time, you require help, you'll be able to count on our 24/7 technical support service.
  • Learn More