A 99.9% Server Uptime
The advantage of constructing your own cloud hosting platform is that you don’t have to worry about compatibility issues – you design a given set of software apps in such a manner so as to be compatible with a defined set of hardware elements. The outcome is something a whole lot more stable and dependable, as there are much less possible chances of failure. We have set up our cloud hosting platform atop tried and trusted hardware parts as well as a heavily modified version of SELinux so as to set up a truly safe environment for your personal web sites.
That’s the reason why, with each of our cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to offer a premium–quality web hosting service, you can hardly rely on the default network configuration in a datacenter. We have built our own custom internal network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, regardless of which data centers you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you find them insufficient, or if you decide that you need to use a VPS servers instead of a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control over your domain names even if you delete your hosting account with us.
24/7 Technical Support
If you happen to manage a web hosting firm, your tech support engineers are of prime importance. This is exactly why we have punctiliously hand–picked a highly accomplished team of customer service technicians, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are replied to in under 1 hour and our average response time is below 20 minutes!