Service Uptime Guarantee in Cloud Hosting
All of our cloud hosting packages include a 99.9% service uptime guarantee. We can easily achieve that by using an innovative cloud hosting platform in which each and every service (files, email messages, databases, and so on.) has its own set of machines. We do not run everything on just a single server as most companies do, so we have pretty much eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your sites. If one web server fails, the other ones within the cluster will take over in order to provide uninterrupted functioning of the websites. To prevent infrastructural problems, our web server facilities use powerful diesel backup generators and a number of independent Internet providers as to ensure that website visitors will be able to reach your internet sites no matter what. We also have a crew of knowledgeable admins monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you obtain a semi-dedicated server plan from us, you will enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud website hosting platform with a load-balancing system that virtually eradicates any downtime. The files, emails, stats and databases are all handled by their own groups of servers, so even when there's a problem with one web server, your sites will not be affected whatsoever. This enables us to offer you a way more stable hosting service compared to companies which run everything on a single web server where a problem with a single service can take the entire server down. To prevent infrastructure problems, our data centers work with multiple Internet providers and powerful diesel generators, so no matter what happens, the web servers will keep running without any disturbances and your Internet sites will remain functioning. Any software difficulties are going to be dealt with immediately by our experienced group of admins which monitor all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. In addition, we use new hardware for the physical hosting servers where the VPS accounts are set up to prevent any possibility of hardware crash and each part has been tested extensively. The integrity of your information is guaranteed through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites shall be operating basically without any interruptions. Our experienced administrators will resolve immediately any software issue that could show up, so even if there is a problem with another VPS server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our internet site and not concealed in our Terms of Service since we can keep our promise and provide you with an exceptionally stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages feature a 99.9% server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test out every server extensively before we hand it over to the client and we use new hardware components in order to avoid any prospect of hardware failures. Any unanticipated software issues will be resolved instantly by our system admins as they keep tabs on all the servers 24/7. To avoid infrastructural issues, our data center in downtown Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your sites are flooded, we can take action quickly and filter the unwelcome traffic before it reaches your dedicated server and disrupts the proper work of your sites.