Phone Support in Cloud Hosting
If you choose to buy one of our cloud hosting, you'll be able to contact our support crew over the telephone for 14 hrs a day. We will help you select the ideal plan for your websites as we are aware that it's better to discuss these issues with a live person. In case you already have an account, we are able to assist you with all of your sales/billing questions and / or general matters, even with some technical situations that don't need a lot of time or escalation to a system administrator because it'll be better to open a ticket for time-consuming troubles so as to have all the correspondence in one place. We now have phone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Servers
If you need additional information regarding the Linux semi-dedicated servers that we provide, you are able to call any of the three support phone lines that we have around the globe - in the United States of America, the United Kingdom and Australia. Thus, you'll be able to check in advance if our solutions are appropriate for your web sites. If you're already our customer and you've got a semi-dedicated account, you can reach us over the phone for fourteen hours a day about any billing or common issues. For strictly tech troubles you will have to take advantage of our ticketing system in order to contact our tech support since someproblems just require longer time to be dealt with, still we will help you over the phone with numerous minor tech issues as well, saving you efforts and time.