If your hosting service provider supplies live chat support, you are able to speak with an agent in real-time and learn useful information or get a problem resolved in a very timely manner. The advantage of using chat rather than calling to talk to a live person is that you need just a computer with access to the world wide web, so you won't pay any charges if you are in a different state or country. In addition, it is quicker to copy and paste information such as domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the telephone. The real-time chat is also a quicker approach to contact your web hosting service provider's support team in comparison to using a ticketing system. What's more, when some situation requires a little more time to be resolved, you'll be able to do something different while you wait for guidance on the live chat, so that you won't lose time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we supply for all of our cloud hosting, you can find live chat support that is available twenty-four seven, even on holidays. You can contact us regardless of whether you already own an account or not, considering that we will assist you with almost anything, ranging from providing you with common info on our services in case you are not a customer yet and you are interested in purchasing one of the plans, to helping you with creating an e-mail account in an email client. Some problems are more complicated and time-consuming, so you will have to employ the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is accessible every day, even on weekends and holidays. It is the best way to find out more information about our Linux semi-dedicated servers in case you don't have an account yet or to get a problem resolved if you're a customer and our support agents will help you live regardless of the time of the day you join the chat. In case you wonder which plan is more suitable for your web sites, if you need advice whether you need a particular upgrade and how to order it or if you have troubles setting up an e-mail account on your machine, you can get in touch with us and we'll give you the needed information quickly. Our live chat is available even after our telephone lines are off for the day, therefore if you have an account with us, you can rest assured that you will always enjoy instant help with any question or issue that pops up.