Q: What does the website migration service entail? Will my web site be safe?
A: If your current hosting provider can no longer match the demands of your website, or if you experience continual downtime, or if you have to wait for hours for the customer care team to respond to you, it may be a good idea to change your web hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your future provider. At Wezp.com, we know that this can be hard and time–consuming. That’s why we will perform all that for you for free!Our highly skilled technical staff will move your web site content from your current web hosting provider to us. Our technicians have a lot of experience with website migration and can take care of everything – from a normal WordPress–driven weblog or Joomla™ site, to a very elaborate, custom–made web app.
Q: How much time will the web site migration procedure take?
A: There are many aspects to take into consideration – the overall amount of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. However, we do our best to accomplish all website migrations in a 48–hour time frame. Smaller–sized web sites are migrated faster – typically in less than 24 hours.
Q: My personal privacy is important to me. What data do you require?
A: Yep. We’ll need the name of the website that you’d like us to move. We’ll also require a means to log in to your old web hosting account so that we can get the files pertaining to your web site.
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my web site be unavailable?
A: Your website will continue to work exactly like it did before with your old web hosting provider. As soon as we have completed the transfer, your web site will be configured to work on our platform and we will ask you to preview it. If it is functioning correctly, all you will have to do is update the NS resource records corresponding to your domain name. Your web site will be migrated to us without any downtime whatsoever.
Q: Will my old hosting provider need to provide any info/help?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, since we do not provide Windows web hosting solutions ourselves.In addition, we don’t support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.